The concept and Program of passenger transportation by rail until 2020:
- improving the speed of transportation and the quality of services provided to passengers;
- development of online services for the implementation of transport services and the corresponding information space;
- improvement of the organizational scheme of transportation, taking into account the introduction of modern motor-car rolling stock on the main passenger-forming routes;
- increasing the accessibility of public railway transport services for the population;
- strengthening transport links between regions and states;
- improving the quality of passenger transportation and offering new services in accordance with the needs of the population;
- creation of new and improvement of existing passenger transportation technologies;
- reduction of total transportation costs, including by improving the efficiency of passenger transportation;
- application of innovative approaches and technologies in the organization of passenger train traffic;
- renewal of rolling stock for passenger transportation;
- improvement of methods of realization of transport services, development of passenger information support system and information and analytical systems for passenger transportation management;
- development of passenger infrastructure facilities;
- improving the operation of railway station complexes;
- improvement of state regulation of passenger transportation.